Tickets that live with the server, not in a chat channel

One command in game opens a ticket, and what somebody can open is a list the server writes — each kind going to the people who handle that kind, and inside them to whoever is carrying the fewest. The answer arrives in chat, and when the person was away, the moment they next join. With a chat bot each ticket also gets its own private room for its team and the person who asked; when it closes the room goes and the whole conversation stays, because it was never kept in the room in the first place.

Added

16 July 2026

Finished

4 September 2026